Create & Init Project...

app/service/main/workflow/model/BUILD

@@ -0,0 +1,53 @@
+package(default_visibility = ["//visibility:public"])
+
+load(
+    "@io_bazel_rules_go//go:def.bzl",
+    "go_test",
+    "go_library",
+)
+
+go_test(
+    name = "go_default_test",
+    srcs = ["challenge_test.go"],
+    embed = [":go_default_library"],
+    rundir = ".",
+    tags = ["automanaged"],
+    deps = ["//vendor/github.com/smartystreets/goconvey/convey:go_default_library"],
+)
+
+go_library(
+    name = "go_default_library",
+    srcs = [
+        "archive.go",
+        "attachment.go",
+        "business.go",
+        "callback.go",
+        "challenge.go",
+        "control.go",
+        "event.go",
+        "group.go",
+        "log.go",
+        "tag.go",
+    ],
+    importpath = "go-common/app/service/main/workflow/model",
+    tags = ["automanaged"],
+    deps = ["//library/time:go_default_library"],
+)
+
+filegroup(
+    name = "package-srcs",
+    srcs = glob(["**"]),
+    tags = ["automanaged"],
+    visibility = ["//visibility:private"],
+)
+
+filegroup(
+    name = "all-srcs",
+    srcs = [
+        ":package-srcs",
+        "//app/service/main/workflow/model/account:all-srcs",
+        "//app/service/main/workflow/model/sobot:all-srcs",
+    ],
+    tags = ["automanaged"],
+    visibility = ["//visibility:public"],
+)

app/service/main/workflow/model/account/BUILD

@@ -0,0 +1,28 @@
+package(default_visibility = ["//visibility:public"])
+
+load(
+    "@io_bazel_rules_go//go:def.bzl",
+    "go_library",
+)
+
+go_library(
+    name = "go_default_library",
+    srcs = ["user.go"],
+    importpath = "go-common/app/service/main/workflow/model/account",
+    tags = ["automanaged"],
+    visibility = ["//visibility:public"],
+)
+
+filegroup(
+    name = "package-srcs",
+    srcs = glob(["**"]),
+    tags = ["automanaged"],
+    visibility = ["//visibility:private"],
+)
+
+filegroup(
+    name = "all-srcs",
+    srcs = [":package-srcs"],
+    tags = ["automanaged"],
+    visibility = ["//visibility:public"],
+)

app/service/main/workflow/model/account/user.go

@@ -0,0 +1,21 @@
+package account
+
+// User for sobot userinfo
+type User struct {
+	Mid    int64                  `json:"mid"`
+	UName  string                 `json:"uname"`
+	Tel    string                 `json:"tel"`
+	EMail  string                 `json:"email"`
+	Status int32                  `json:"status"`
+	Formal int32                  `json:"formal"`
+	Moral  int32                  `json:"moral"`
+	Level  int32                  `json:"level"`
+	Exp    string                 `json:"exp"`
+	Coin   float64                `json:"coin"`
+	BCoin  float64                `json:"bcoin"`
+	Medal  string                 `json:"medal"`
+	Up     map[string]interface{} `json:"up"`
+
+	// extra field for further buseinss
+	Extra map[string]interface{} `json:"extra"`
+}

app/service/main/workflow/model/archive.go

@@ -0,0 +1,15 @@
+package model
+
+// Archive .
+type Archive struct {
+	ID      int64  `json:"id" gorm:"column:id"`
+	MID     int64  `json:"mid" gorm:"column:mid"`
+	TypeID  int32  `json:"typeid" gorm:"column:typeid"`
+	Title   string `json:"title" gorm:"column:title"`
+	Content string `json:"content" gorm:"column:content"`
+}
+
+// TableName .
+func (a *Archive) TableName() string {
+	return "archive"
+}

app/service/main/workflow/model/attachment.go

@@ -0,0 +1,13 @@
+package model
+
+// Attachment struct
+type Attachment struct {
+	ID   int32  `gorm:"column:id" json:"id"`
+	Cid  int32  `gorm:"column:cid" json:"cid"`
+	Path string `gorm:"column:path" json:"path"`
+}
+
+// TableName by Attachment
+func (*Attachment) TableName() string {
+	return "workflow_attachment"
+}

app/service/main/workflow/model/business.go

@@ -0,0 +1,35 @@
+package model
+
+const (
+	// BusinessArchiveComplain 稿件投诉
+	BusinessArchiveComplain = int8(1)
+	// BusinessArchiveAppeal 稿件申诉
+	BusinessArchiveAppeal = int8(2)
+	// BusinessBlackedAppeal 小黑屋申诉
+	BusinessBlackedAppeal = int8(5)
+	// BusinessAudit 稿件审核
+	BusinessAudit = int8(6)
+
+	// Disbaled 禁用
+	Disbaled = int8(0)
+	// Enabled 启用
+	Enabled = int8(1)
+)
+
+// Business struct
+type Business struct {
+	ID       int32  `gorm:"column:id" json:"id"`
+	Cid      int32  `gorm:"column:cid" json:"cid"`
+	Oid      int64  `gorm:"column:oid" json:"oid"`
+	Business int8   `gorm:"column:business" json:"business"`
+	Typeid   int16  `gorm:"column:typeid" json:"business_typeid"`
+	Mid      int64  `gorm:"column:mid" json:"business_mid"`
+	Title    string `gorm:"column:title" json:"business_title"`
+	Content  string `gorm:"column:content" json:"business_content"`
+	Extra    string `gorm:"column:extra" json:"business_extra"`
+}
+
+// TableName by business
+func (*Business) TableName() string {
+	return "workflow_business"
+}

app/service/main/workflow/model/callback.go

@@ -0,0 +1,14 @@
+package model
+
+// Callback struct
+type Callback struct {
+	ID       int32  `gorm:"column:id"`
+	URL      string `gorm:"column:url"`
+	Business int8   `gorm:"column:business"`
+	State    int8   `gorm:"column:state"`
+}
+
+// TableName by Callback
+func (*Callback) TableName() string {
+	return "workflow_callback"
+}

app/service/main/workflow/model/challenge.go

@@ -0,0 +1,216 @@
+package model
+
+import (
+	"errors"
+
+	"go-common/library/time"
+)
+
+const (
+	// AuditRole 审核
+	AuditRole = int8(0)
+	// CustomerServiceRole 客服
+	CustomerServiceRole = int8(1)
+
+	// StateUntreated .
+	StateUntreated = int8(0)
+	// StatePassed .
+	StatePassed = int8(1)
+	// StateReject .
+	StateReject = int8(2)
+	// StateClose .
+	StateClose = int8(3)
+
+	// DispatchStateAuditMask 1111
+	DispatchStateAuditMask = int32(0xf)
+	// DispatchStateCustomerServiceMask 11110000
+	DispatchStateCustomerServiceMask = int32(0xf0)
+
+	// QueueState 队列中审核状态
+	QueueState = 15
+	// QueueBusinessState 队列中客服状态
+	QueueBusinessState = 15
+
+	// QueueStateBefore 默认审核状态
+	QueueStateBefore = 0
+	// QueueBusinessStateBefore 默认客服状态
+	QueueBusinessStateBefore = 1
+)
+
+// Challenge struct
+type Challenge struct {
+	ID            int32         `gorm:"column:id" json:"id"`
+	Tid           int32         `gorm:"column:tid" json:"tid"`
+	Gid           int32         `gorm:"column:gid" json:"gid"`
+	Oid           int64         `gorm:"column:oid" json:"oid"`
+	Mid           int64         `gorm:"column:mid" json:"mid"`
+	Eid           int64         `gorm:"column:eid" json:"eid"`
+	State         int8          `gorm:"-" json:"state"`
+	Business      int8          `gorm:"column:business" json:"business"`
+	BusinessState int8          `gorm:"-" json:"business_state"`
+	Assignee      int32         `gorm:"column:assignee_adminid" json:"assignee_adminid"`
+	Adminid       int32         `gorm:"column:adminid" json:"adminid"`
+	MetaData      string        `gorm:"column:metadata" json:"metadata"`
+	Desc          string        `gorm:"column:description" json:"description"`
+	Attachments   []*Attachment `gorm:"-" json:"attachments"`
+	Events        []*Event      `gorm:"-" json:"events"`
+	Ctime         time.Time     `gorm:"ctime" json:"ctime"`
+	Mtime         time.Time     `gorm:"mtime" json:"mtime"`
+	DispatchState uint32        `gorm:"dispatch_state"`
+	BusinessInfo  Business      `gorm:"-" json:"business_info"`
+}
+
+// ChallengeParam appeal param
+type ChallengeParam struct {
+	ID              int32    `form:"id"`
+	Tid             int32    `form:"tid"`
+	Oid             int64    `form:"oid"`
+	Mid             int64    `form:"mid"`
+	Desc            string   `form:"description"`
+	AdminID         int32    `form:"admin_id"`
+	AssigneeID      int32    `form:"assignee_id"`
+	AttachmentsStr  string   `form:"attachments"`
+	Attachments     []string `form:"attachments[]"`
+	Business        int8     `form:"business"`
+	BusinessState   int8     `form:"business_state"`
+	MetaData        string   `form:"metadata"`
+	BusinessTypeid  int32    `form:"business_typeid"`
+	BusinessTitle   string   `form:"business_title"`
+	BusinessContent string   `form:"business_content"`
+	BusinessMid     int64    `form:"business_mid"`
+	BusinessExtra   string   `form:"business_extra"`
+	Role            uint8    `form:"role"`
+}
+
+// TableName by Challenge
+func (*Challenge) TableName() string {
+	return "workflow_chall"
+}
+
+// SetDispatchState set DispatchState
+func SetDispatchState(dispatchState int32, role, state int8) (result int32, err error) {
+	switch role {
+	case AuditRole:
+		result = dispatchState&(^DispatchStateAuditMask) + int32(state)
+	case CustomerServiceRole:
+		result = dispatchState&(^DispatchStateCustomerServiceMask) + (int32(state) << 4)
+	default:
+		err = errors.New("changeDispatchState Unknown Role")
+	}
+	return result, err
+}
+
+// DispatchState get DispatchState
+func DispatchState(dispatchState int32, role int8) (result int32, err error) {
+	switch role {
+	case AuditRole:
+		result = dispatchState & DispatchStateAuditMask
+	case CustomerServiceRole:
+		result = (dispatchState & DispatchStateCustomerServiceMask) >> 4
+	default:
+		err = errors.New("changeDispatchState Unknown Role")
+	}
+	return result, err
+}
+
+// SetState update state of a role
+// ex. oldState=0x3a4b5c6d, state=15, role=1 then result is 0x3a4b5cfd
+func (c *Challenge) SetState(state uint32, role uint8) {
+	oldState := c.DispatchState
+	mod := uint32(^(0xf << (4 * role)))
+	oldState = oldState & mod // all bit keep unchanged and bits you want update change to 0
+	c.DispatchState = oldState + state<<(4*role)
+}
+
+// GetState return state of a role from dispatchState field
+// ex. dispatchState=0x3a4b5c6d, role=1 then result is 0x6
+func (c *Challenge) GetState(role uint8) (result int8) {
+	dispatchState := c.DispatchState
+	mod := uint32(0xf << (4 * role))
+	dispatchState &= mod
+	result = int8(dispatchState >> (4 * role))
+	return
+}
+
+// FromState set State and BusinessState field from DispatchState field
+func (c *Challenge) FromState() {
+	c.State = c.GetState(uint8(0))
+	if c.State == QueueState {
+		c.State = QueueStateBefore
+	}
+	c.BusinessState = c.GetState(uint8(1))
+	if c.BusinessState == QueueBusinessState {
+		c.BusinessState = QueueBusinessStateBefore
+	}
+}
+
+// CheckAdd check add challenge by params
+func (ap *ChallengeParam) CheckAdd() bool {
+	return !(ap.Oid == 0 || ap.Mid == 0 || ap.Business == 0 || ap.Tid == 0 || ap.Desc == "")
+}
+
+// CheckList check get list challenge by params
+func (ap *ChallengeParam) CheckList() bool {
+	return !(ap.Mid == 0 || ap.Business == 0)
+}
+
+// CheckInfo check get challenge info by params
+func (ap *ChallengeParam) CheckInfo() bool {
+	return !(ap.ID == 0 || ap.Mid == 0 || ap.Business == 0)
+}
+
+// CheckBusiness check challenge business field by params
+func (ap *ChallengeParam) CheckBusiness() bool {
+	return !(ap.BusinessTypeid == 0 && ap.BusinessMid == 0 && ap.BusinessTitle == "" && ap.BusinessContent == "" && ap.BusinessExtra == "")
+}
+
+// ChallengeParam3 .
+type ChallengeParam3 struct {
+	Business        int8     `form:"business" validate:"required"`
+	Fid             int64    `form:"fid"`
+	Rid             int64    `form:"rid"`
+	Eid             int64    `form:"eid"`
+	Score           int64    `form:"score"`
+	Tid             int32    `form:"tid"`
+	Oid             int64    `form:"oid" validate:"required"`
+	Aid             int64    `form:"aid"`
+	Mid             int64    `form:"mid"`
+	Desc            string   `form:"description"`
+	AdminID         int32    `form:"admin_id"`
+	AssigneeID      int32    `form:"assignee_id"`
+	Attachments     []string `form:"attachments,split"`
+	BusinessState   int8     `form:"business_state"`
+	MetaData        string   `form:"metadata"`
+	BusinessTypeid  int16    `form:"business_typeid"`
+	BusinessTitle   string   `form:"business_title"`
+	BusinessContent string   `form:"business_content"`
+	BusinessMid     int64    `form:"business_mid"`
+	BusinessExtra   string   `form:"business_extra"`
+	Role            uint8    `form:"role"`
+}
+
+// CheckBusiness .
+func (cp3 *ChallengeParam3) CheckBusiness() bool {
+	return !(cp3.BusinessTypeid == 0 && cp3.BusinessMid == 0 && cp3.BusinessTitle == "" && cp3.BusinessContent == "" && cp3.BusinessExtra == "")
+}
+
+// Challenge3 .
+type Challenge3 struct {
+	ID            int64     `json:"id" gorm:"column:id"`
+	Gid           int64     `json:"gid" gorm:"column:gid"`
+	Mid           int64     `json:"mid" gorm:"column:mid"`
+	Tid           int64     `json:"tid" gorm:"column:tid"`
+	Eid           int64     `json:"eid" gorm:"column:eid"`
+	Oid           int64     `json:"oid" gorm:"column:oid"`
+	Business      int64     `json:"business" gorm:"column:business"`
+	Desc          string    `json:"description" gorm:"column:description"`
+	MetaData      string    `json:"metadata" gorm:"column:metadata"`
+	DispatchState int64     `json:"dispatch_state" gorm:"column:dispatch_state"`
+	Ctime         time.Time `json:"ctime" gorm:"column:ctime"`
+	Mtime         time.Time `json:"mtime" gorm:"column:mtime"`
+}
+
+// TableName .
+func (*Challenge3) TableName() string {
+	return "workflow_chall"
+}

app/service/main/workflow/model/challenge_test.go

@@ -0,0 +1,27 @@
+package model
+
+import (
+	"testing"
+
+	"github.com/smartystreets/goconvey/convey"
+)
+
+func TestDispatchState(t *testing.T) {
+	convey.Convey("UpState", t, func() {
+		dispatchState := int32(0x3a4b5c6d)
+		role := int8(1)
+		result, _ := DispatchState(dispatchState, role)
+		convey.So(result, convey.ShouldEqual, uint32(0x6))
+	})
+}
+
+func TestSetDispatchState(t *testing.T) {
+	convey.Convey("UpState", t, func() {
+		dispatchState := int32(0x3a4b5c6d)
+		state := int8(0x1)
+		role := int8(1)
+		result, err := SetDispatchState(dispatchState, role, state)
+		convey.ShouldBeNil(err)
+		convey.So(result, convey.ShouldEqual, uint32(0x3a4b5c1d))
+	})
+}

app/service/main/workflow/model/control.go

@@ -0,0 +1,58 @@
+package model
+
+import (
+	"time"
+)
+
+const (
+	// ControlTypeInput 文本类型控件
+	ControlTypeInput = "input"
+	// ControlTypeTextarea 多行文本类型控件
+	ControlTypeTextarea = "textarea"
+	// ControlTypeLink 链接类型控件
+	ControlTypeLink = "link"
+	// ControlTypeSelector 选择类型控件
+	ControlTypeSelector = "selector"
+	// ControlTypeFile 文件类型控件
+	ControlTypeFile = "file"
+	// ControlPageSize .
+	ControlPageSize = int(1000)
+)
+
+// Control will describe how the tag be acted
+type Control struct {
+	Cid         int32     `gorm:"-" json:"-"`
+	Tid         int32     `gorm:"column:tid" json:"tid"`
+	Weight      int32     `gorm:"-" json:"-"`
+	Name        string    `gorm:"column:name" json:"name"`
+	Title       string    `gorm:"column:title" json:"title"`
+	Component   string    `gorm:"column:component" json:"component"`
+	Placeholder string    `gorm:"column:placeholder" json:"placeholder"`
+	Required    bool      `gorm:"column:required" json:"required"`
+	CTime       time.Time `gorm:"-" json:"-"`
+	MTime       time.Time `gorm:"-" json:"-"`
+}
+
+// TableName by control
+func (*Control) TableName() string {
+	return "workflow_tag_control"
+}
+
+// Control3 .
+type Control3 struct {
+	TID         int64  `json:"tid"`
+	BID         int64  `json:"bid"`
+	Name        string `json:"name"`
+	Title       string `json:"title"`
+	Component   string `json:"component"`
+	Placeholder string `json:"placeholder"`
+	Required    int64  `json:"required"`
+}
+
+// ResponseControl3 .
+type ResponseControl3 struct {
+	Code    int         `json:"code"`
+	Message string      `json:"message"`
+	TTL     int32       `json:"ttl"`
+	Data    []*Control3 `json:"data"`
+}

app/service/main/workflow/model/event.go

@@ -0,0 +1,33 @@
+package model
+
+import (
+	xtime "go-common/library/time"
+)
+
+const (
+	// EventTypeAdminReply 管理员回复
+	EventTypeAdminReply = int8(1)
+	// EventTypeAdminNote 管理员备注
+	EventTypeAdminNote = int8(2)
+	// EventTypeUserReply 用户回复
+	EventTypeUserReply = int8(3)
+	// EventTypeSystemReply 系统回复
+	EventTypeSystemReply = int(4)
+)
+
+// Event struct
+type Event struct {
+	ID          int32      `gorm:"column:id" json:"id"`
+	Cid         int32      `gorm:"column:cid" json:"cid"`
+	Event       int8       `gorm:"column:event" json:"event"`
+	Adminid     int32      `gorm:"column:adminid" json:"adminid"`
+	Content     string     `gorm:"column:content" json:"content"`
+	Attachments string     `gorm:"column:attachments" json:"attachments"`
+	Ctime       xtime.Time `gorm:"column:ctime" json:"ctime"`
+	Mtime       xtime.Time `gorm:"column:mtime" json:"mtime"`
+}
+
+// TableName by event
+func (*Event) TableName() string {
+	return "workflow_event"
+}

app/service/main/workflow/model/group.go

@@ -0,0 +1,76 @@
+package model
+
+import (
+	"time"
+)
+
+const (
+	// StateTypePending 处理中
+	StateTypePending = int8(0)
+	// StateTypeYes 有效
+	StateTypeYes = int(1)
+	// StateTypeNo 无效
+	StateTypeNo = int(2)
+	// StateDelete 删除
+	StateDelete = int(9)
+	// StatePublicReferee 移交众裁
+	StatePublicReferee = int(10)
+)
+
+// Group appeal group
+type Group struct {
+	ID       int32     `gorm:"column:id" json:"id"`
+	Oid      int64     `gorm:"column:oid" json:"oid"`
+	State    int8      `gorm:"column:state" json:"state"`
+	Business int8      `gorm:"column:business" json:"business"`
+	Tid      int32     `gorm:"column:tid" json:"tid"`
+	Count    int32     `gorm:"column:count" json:"count"`
+	Handling int32     `gorm:"column:handling" json:"handling"`
+	Note     string    `gorm:"column:note" json:"note"`
+	CTime    time.Time `gorm:"column:ctime" json:"ctime"`
+	MTime    time.Time `gorm:"column:mtime" json:"mtime"`
+	Lasttime time.Time `gorm:"column:lasttime" json:"lasttime"`
+}
+
+// TableName by Group
+func (*Group) TableName() string {
+	return "workflow_group"
+}
+
+// Group3 .
+type Group3 struct {
+	ID       int64     `gorm:"column:id" json:"id"`
+	Oid      int64     `gorm:"column:oid" json:"oid"`
+	State    int64     `gorm:"column:state" json:"state"`
+	Business int64     `gorm:"column:business" json:"business"`
+	Fid      int64     `gorm:"column:fid" json:"fid"`
+	Rid      int64     `gorm:"column:rid" json:"rid"`
+	Eid      int64     `gorm:"column:eid" json:"eid"`
+	Score    int64     `gorm:"column:score" json:"score"`
+	Tid      int64     `gorm:"column:tid" json:"tid"`
+	Count    int64     `gorm:"column:count" json:"count"`
+	Handling int64     `gorm:"column:handling" json:"handling"`
+	Note     string    `gorm:"column:note" json:"note"`
+	CTime    time.Time `gorm:"column:ctime" json:"ctime"`
+	MTime    time.Time `gorm:"column:mtime" json:"mtime"`
+	Lasttime time.Time `gorm:"column:lasttime" json:"lasttime"`
+}
+
+// TableName .
+func (g3 *Group3) TableName() string {
+	return "workflow_group"
+}
+
+// DeleteGroupParams .
+type DeleteGroupParams struct {
+	Business int64 `json:"business" form:"business" validate:"required"`
+	OID      int64 `json:"oid" form:"oid" validate:"required"`
+	EID      int64 `json:"eid" form:"eid"`
+}
+
+// PublicRefereeGroupParams .
+type PublicRefereeGroupParams struct {
+	Business int8   `json:"business" form:"business" validate:"required"`
+	Oid      string `json:"oid" form:"oid" validate:"required"`
+	Eid      int64  `json:"eid" form:"eid"`
+}

app/service/main/workflow/model/log.go

@@ -0,0 +1,24 @@
+package model
+
+import (
+	"time"
+)
+
+// Log is the universal tag model, contains any type of tags
+// The Business field and the Round field will from any business definition
+type Log struct {
+	AdminID  int32     `gorm:"column:adminid"`
+	Oid      int64     `gorm:"column:oid"`
+	Business int8      `gorm:"column:business"`
+	Target   int32     `gorm:"column:target"`
+	Module   int8      `gorm:"column:module"`
+	Remark   string    `gorm:"column:remark"`
+	Note     string    `gorm:"column:note"`
+	CTime    time.Time `gorm:"column:ctime"`
+	MTime    time.Time `gorm:"column:mtime"`
+}
+
+// TableName Tag tablename
+func (*Log) TableName() string {
+	return "workflow_log"
+}

app/service/main/workflow/model/sobot/BUILD

@@ -0,0 +1,31 @@
+package(default_visibility = ["//visibility:public"])
+
+load(
+    "@io_bazel_rules_go//go:def.bzl",
+    "go_library",
+)
+
+go_library(
+    name = "go_default_library",
+    srcs = [
+        "check.go",
+        "sobot.go",
+    ],
+    importpath = "go-common/app/service/main/workflow/model/sobot",
+    tags = ["automanaged"],
+    visibility = ["//visibility:public"],
+)
+
+filegroup(
+    name = "package-srcs",
+    srcs = glob(["**"]),
+    tags = ["automanaged"],
+    visibility = ["//visibility:private"],
+)
+
+filegroup(
+    name = "all-srcs",
+    srcs = [":package-srcs"],
+    tags = ["automanaged"],
+    visibility = ["//visibility:public"],
+)

app/service/main/workflow/model/sobot/check.go

@@ -0,0 +1,25 @@
+package sobot
+
+// Check the TicketParam
+func (tp *TicketParam) Check() bool {
+	if tp.TicketTitle == "" || tp.TicketID == 0 || tp.TicketContent == "" || tp.CustomerEmail == "" {
+		return false
+	}
+	return true
+}
+
+// CheckModify the TicketParam modiy
+func (tp *TicketParam) CheckModify() bool {
+	if tp.TicketID == 0 || tp.CustomerEmail == "" {
+		return false
+	}
+	return true
+}
+
+// Check the ReplyParam
+func (rp *ReplyParam) Check() bool {
+	if rp.CustomerEmail == "" || rp.ReplyContent == "" || rp.TicketID == 0 {
+		return false
+	}
+	return true
+}

app/service/main/workflow/model/sobot/sobot.go

@@ -0,0 +1,95 @@
+package sobot
+
+const (
+	// TicketFrom .
+	TicketFrom = int8(12)
+	// EcodeOK .
+	EcodeOK = "000000"
+
+	// ReplyTypePublic 评论可见状态
+	ReplyTypePublic = int8(0)
+	// ReplyTypeCSOnly .
+	ReplyTypeCSOnly = int8(1)
+
+	// CustomerSourcePC 客户来源
+	CustomerSourcePC = int8(0)
+	// CustomerSourceWX .
+	CustomerSourceWX = int8(1)
+	// CustomerSourceAPP .
+	CustomerSourceAPP = int8(2)
+	// CustomerSourceWB .
+	CustomerSourceWB = int8(3)
+	// CustomerSourceWAP .
+	CustomerSourceWAP = int8(4)
+
+	// TicketLevelLow 工单等级 .
+	TicketLevelLow = int8(0)
+	// TicketLevelMedium .
+	TicketLevelMedium = int8(1)
+	// TicketLevelHigh .
+	TicketLevelHigh = int8(2)
+	// TicketLevelurgency .
+	TicketLevelurgency = int8(3)
+
+	// TicketStatusPending 工单状态
+	TicketStatusPending = int8(0)
+	// TicketStatusHandling .
+	TicketStatusHandling = int8(1)
+	// TicketStatusReplying .
+	TicketStatusReplying = int8(2)
+	// TicketStatusSolved .
+	TicketStatusSolved = int8(3)
+	// TicketStatusClosed .
+	TicketStatusClosed = int8(99)
+	// TicketStatusDeleted .
+	TicketStatusDeleted = int8(98)
+)
+
+// Ticket struct
+type Ticket struct {
+	TicketID string `json:"ticket_id"`
+	Content  string `json:"ticket_content"`
+	Level    int8   `json:"ticket_level"`
+	State    int8   `json:"ticket_status"`
+	Title    string `json:"ticket_title"`
+	FileStr  string `json:"file_str"`
+	CTime    int64  `json:"ctime"`
+}
+
+// Reply struct
+type Reply struct {
+	Face      string `json:"face_img"`
+	FileStr   string `json:"file_str"`
+	Content   string `json:"reply_content"`
+	ReplyType int8   `json:"reply_type"`
+	ShowName  string `json:"show_name"`
+	StartType int8   `json:"start_type"`
+	CTime     int64  `json:"reply_time"`
+}
+
+// ReplyParam reply param
+type ReplyParam struct {
+	TicketID      int32  `form:"ticket_id" validate:"required"`
+	ReplyContent  string `form:"reply_content" validate:"required"`
+	CustomerEmail string `form:"customer_email" validate:"required"`
+	StartType     int8   `form:"start_type"`
+	ReplyType     int8   `form:"reply_type"`
+}
+
+// TicketParam ticket param
+type TicketParam struct {
+	CustomerName   string `form:"customer_name"`
+	CustomerQQ     string `form:"customer_qq"`
+	CustomerNick   string `form:"customer_nick"`
+	CustomerEmail  string `form:"customer_email" validate:"required"`
+	CustomerSource int8   `form:"customer_source"`
+	CustomerPhone  string `form:"customer_phone"`
+	TicketID       int32  `form:"ticket_id" validate:"required"`
+	TicketTitle    string `form:"ticket_title"`
+	TicketContent  string `form:"ticket_content"`
+	TicketLevel    int8   `form:"ticket_level"`
+	TicketStatus   int8   `form:"ticket_status"`
+	TicketFrom     int8   `form:"ticket_from"`
+	StartType      int8   `form:"start_type"`
+	FileStr        string `form:"file_str"`
+}

app/service/main/workflow/model/tag.go

@@ -0,0 +1,68 @@
+package model
+
+import (
+	"time"
+)
+
+// Tag is the universal tag model, contains any type of tags
+// The Business field and the Round field will from any business definition
+type Tag struct {
+	Tid      int32      `gorm:"column:id" json:"tid"`
+	Name     string     `gorm:"column:name" json:"name"`
+	Business int8       `gorm:"column:business" json:"business"`
+	Weight   int16      `gorm:"column:weight" json:"weight"`
+	Round    int8       `gorm:"column:round" json:"round"`
+	State    int8       `gorm:"column:state" json:"state"`
+	Remark   string     `gorm:"column:remark" json:"remark"`
+	Controls []*Control `gorm:"-" json:"controls"`
+	CTime    time.Time  `gorm:"column:ctime" json:"ctime"`
+	MTime    time.Time  `gorm:"column:mtime" json:"mtime"`
+}
+
+// TableName Tag tablename
+func (*Tag) TableName() string {
+	return "workflow_tag"
+}
+
+// TagsCache tag cache
+type TagsCache struct {
+	TagMap     map[int8]map[int32]*Tag
+	TagSlice   map[int8][]*Tag
+	TagMap3    map[int64]map[int64][]*Tag3
+	TagMap3Tid map[int64]map[int64]*Tag3
+}
+
+// ResponseTag3 .
+type ResponseTag3 struct {
+	Code    int    `json:"code"`
+	Message string `json:"message"`
+	TTL     int32  `json:"ttl"`
+	Data    *Data
+}
+
+// Data .
+type Data struct {
+	Data  []*Tag3 `json:"data"`
+	Pager *Pager  `json:"page"`
+}
+
+// Tag3 .
+type Tag3 struct {
+	BID      int64       `json:"bid"`
+	TagID    int64       `json:"tag_id"`
+	RID      int64       `json:"rid"`
+	Name     string      `json:"name"`
+	Weight   int64       `json:"weight"`
+	State    int64       `json:"state"`
+	Desc     string      `json:"description"`
+	Controls []*Control3 `json:"controls"`
+	Ctime    int64       `json:"ctime"`
+	Mtime    int64       `json:"mtime"`
+}
+
+// Pager .
+type Pager struct {
+	Num   int64 `json:"num"`
+	Size  int64 `json:"size"`
+	Total int64 `json:"total"`
+}